Location : Mulund (West), Mumbai
- Sales & After Sales Support
- Support the Category Manager for execution of activity regarding Ecom Sales and execution through all Russet Ecom Partners
- Support the Business Development Manager with After Sales Support
- Coordinate with Ecom Sales & Retail Sales towards merchandise sales targets
- Support the lead generation process
- Provide support to Sales Team to produce the intended experience for our customers. Understand customer concerns and report to respective managers. Troubleshooting.
- Manage Customer Accounts
Measurable
+ Customer Satisfaction – Testimonials received
+ Updated Ecom data
+ 100% Sales Fulfilment
+ Number of leads generated
2. Sales & Stock Data Review
- Review sales data and stock levels to ensure that supply meets demand and to help prepare necessary reports
Measurable
+Updated Error Free Ecom sales data
+Updated Error Free Stock data
3. Vendor Coordination & Vendor Accounts Reconciliation
- Ensure order fulfilment by proactively coordinating with Vendors
- Raising of Purchase Orders
- Vendor Invoicing
- Accounts Data Management – Providing support in providing necessary documents to CA
Measurable
+ Vendor Satisfaction Index
+ Raising of Purchase Orders within 24 hours of receipt of order
+ Settlement of Vendor Accounts as per set credit days
4. General Office Administration
Measurable
+ Error free Attendance Data
+ Timely settlement of Petty Cash
5. Self-renewal
+ At least one initiative the person takes for self-competence enhancement
6. Alignment to RUSSET VALUES
Job Type: Full Time
Job Location: Mulund (West) - Mumbai
